Refund policy

Return & Refund Policy

We stand behind the quality of every product we make.

Returns  
You may request a return within 30 days of delivery. To be eligible, items must be unused and in their original condition.

Non-returnable items  
- Custom or personalized products  
- Clearance or final sale items  

Damaged or defective items  
If your order arrives damaged or defective, contact us within 7 days of delivery with photos. We will replace the item or issue a full refund.

Refunds  
Once your return is received and inspected, refunds will be issued to your original payment method within 5–7 business days.

Return shipping  
- Customers are responsible for return shipping unless the item is defective or incorrect  
- We recommend using a trackable shipping method  

To start a return, contact us at: support@niftly3d.com